Contact Design is a user research recruitment company. Since 2003 we have been recruiting research participants in North America (90%), in Europe, and in India. We are specialized in the recruitment of participants with hard-to-find profiles, especially (but not exclusively) in the fields of Healthcare, Social Media, and Enterprise Software.
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For three decades, the UX recruitment market has been dominated by the same agencies that recruit participants for marketing and advertising research studies. However, UX study recruitment requires an added layer of design. The participant requirement for UX studies is not as simple as matching set demographics to a study. Our team of recruiters function as technologists, curating specific attributes that can be associated with the exact participants that our clients require. We require our team to understand the products and services for which they recruit, as well as the cultural and personal attributes of the participants we seek. In addition to the traditional marketing recruiters’ skill set, our team has extensive knowledge of corporate structure, technology, communications, and localization for global audiences.
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